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Solarity Stories

Help with some complicated paperwork: Jeanne's story

Jeanne, a Solarity member since 2016, needed help with some complicated paperwork and called in to chat with the experts in our Member Contact Center. She appreciated the...

Kenzie and Riley

First-time homebuyers: Solarity was there 'every step of the way'

First-time homebuyers, Kenzie and Riley, called around to lenders as they shopped for a home. Solarity would be their last call, thanks to our team's personalized approac...

Lynda at home

Help with an important document over the phone

Lynda's been a Solarity member since 2008 and when she called in to get some help with an important document, she was delighted by her incredible experience with Solarity...

Solarity member, Al, at home

Help in a difficult time: Al's story

Al F. does all his banking online with Solarity's online banking and mobile app. Yet he recently needed help inside a Solarity branch and he was blown away with the servi...

Kim Wallberg getting coffee on her new home

A refinance with Solarity: "Super simple"

Longtime Solarity member, Kim W., was tired of having her mortgage sold and never knowing where to send her payment. Plus, she wanted to save money and time, so she refin...

Solarity CU Real Estate partner Scott P. family portrait outdoor in forest thumbnail

Partnering with Solarity: A real estate investor’s perspective

When real estate investor, Scott P., found Solarity, he says he found not only a lender but a true partner, critical to the success of his business.

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Two sisters, two homes, two happy members

When Patricia was buying a new home, her sister was buying her condo, which meant there were some great opportunities to make the process efficient and affordable. But sh...

Man struggling to find home refinance options online thumbnail

Where's my loan, again? Solarity saves a refinance

Rich just couldn't get answers about his loan. And when he went to refinance with a big bank, he felt misled and pushed aside. He turned to Solarity and was so happy with...

Selfie of Solarity Credit Union Customer Vinda thumbnail

Tired of big banks, Vinda turned to Solarity

When she went to refinance her loan, Vinda had terrible experiences with not one, but two big banks. She turned to Solarity, and within a week, everything with her refina...

What's your Solarity story?

We love to share stories about how Solarity is helping our members live their best life. If you'd like to be featured in our next Solarity story, get in touch with us!