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The Federal Trade Commission requires all three nationwide credit reporting agencies (Equifax, Experian, and TransUnion) to provide you with a free copy of your credit report every 12 months. You can request your reports online from annualcreditreport.com, or by calling 877.322.8222.
You may receive Visa® Fraud Alerts via email or text message asking you to confirm the legitimacy of a transaction.
If the charges are either on your debit card or credit card, please contact our 24/7 fraud monitoring service at 855.219.8063. When you are finished speaking to the fraud department, please call our Contact Center at 800.347.9222, to order a new card.
Remember, Solarity will never ask you to disclose your PIN, expiration date or CVV number.
Solarity belongs to the Co-op Network of shared ATMs. This partnership allows members to access over 30,000 fee-free ATMs nationwide. To find an ATM near you, click here.
Yes, we offer complimentary notary services for our members at all of our locations. Reach out to us via live chat or give us a call at 800.347.9222 to verify availability.
No, however, currency exchange services are available at most retail banks. Here's a handy link to find a location: Where to exchange.
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If you aren't able to find the answers you need, reach out to us. We are happy to help!