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Personal Banking
Follow the steps below to order new checks.
If you are enrolled in online banking, you can order new checks by clicking Order Checks under the Accounts tab.
If you are not enrolled in online banking, you can order new checks directly from the Harland Clarke website. You will need your account number, routing number, and zip code.
If you do not have internet access or have recently changed your address, give us a call at 800.347.9222 and we would be happy to assist.
Opening an account is easy! You can do it online in less than five minutes.
If you’re new to Solarity and wish to become a member, start here. If you’re already a member and would like to open additional accounts, start here.
You will need:
- Government issued ID/Drivers License/State ID or Passport
- Your complete physical and mailing address
- Social Security number
- Date of birth
Please allow one business day for us to process your account application. If you have any questions, please feel free to call us at 800.347.9222.
The Federal Trade Commission requires all three nationwide credit reporting agencies (Equifax, Experian, and TransUnion) to provide you with a free copy of your credit report every 12 months. You can request your reports online from annualcreditreport.com, or by calling 877.322.8222.
You may receive Visa® Fraud Alerts via email or text message asking you to confirm the legitimacy of a transaction.
If the charges are either on your debit card or credit card, please contact our 24/7 fraud monitoring service at 855.219.8063. When you are finished speaking to the fraud department, please call our Contact Center at 800.347.9222, to order a new card.
Remember, Solarity will never ask you to disclose your PIN, expiration date or CVV number.
Solarity does not participate in shared branching. However, we do belong to the network of Money Pass ATMs. This partnership allows our members to withdraw cash from any Money Pass ATM without having to pay a fee.
Yes, we offer complimentary notary services for our members at all of our locations. Reach out to us via live chat or give us a call at 800.347.9222 to verify availability.
No, however, currency exchange services are available at most retail banks. Here's a handy link to find a location: Where to exchange.
You can make payments over the phone, however, there is a $10 processing fee. The options below are free of charge:
- You can transfer funds from you Solarity account to your Solarity loan through online banking or our mobile app.
- Automatic payments are a quick and effortless way to guarantee your payments are always made on time without hassle. You can enroll in automatic payments online and choose to either pay with a card or have the funds come directly from your financial institution.
- If you would prefer not to enroll online, but would still like the convenience of automatic payments, please fill out a Pre-Authorized Transfer form. Give us a call at 800.347.9222, and we would be happy to assist.
Still have questions?
If you aren't able to find the answers you need, reach out to us. We are happy to help!