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Online Banking

When using Bill Pay within the Online Banking website, the maximum amount you can send to a payee is $25,000. Using the mobile app, the maximum is $5,000.

It’s important to have your current mailing and physical address on file with the credit union. That way, we can reach you in case of an issue with your account or when sending you important financial information, including credit and debit cards. To verify, update, and add to the addresses you have on file, you’ll need a login for online banking.

Then follow these five steps:

  • Step 1: Login to online banking.
  • Step 2: Choose Settings on the left.
  • Step 3: Select Contact Information from the menu.
  • Step 4: To the right, click Add separate mailing address under the Address setting. You can also click your current address if it needs an update.
  • Step 5: Enter your new address and click Save.

Please note: you may be asked to enter a PIN that will be sent to your email address, for added security.

Washington Home Loans Personal Banking Auto Loans FAQ

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