How-to-transfer-money-to-another-financial-institution

Easily manage all your accounts from Solarity’s online banking

When you have accounts at another bank or credit union, you can use “external transfers” in online banking and the mobile app to move money between those other accounts and your Solarity accounts. Before you can make an external transfer, you’ll need to link the external account(s) to your Solarity account.

Note: external transfers are for accounts you own. If you would like to send money to someone else, use the "Pay a person" option within "Bill Pay."

How to link an external account to your Solarity account

1. Log in to online or mobile banking and click on "Transfers and Payments" in the menu.

2. Select "Manage External Payees" and then click on "Add new payee."

Click Add new payee from the Manage External Payees menu

3. Enter the account details when prompted including the name of the financial institution, routing number, account number and account type (checking or savings).

Enter your account details when prompted

4. Within approximately two business days, Solarity will make two small deposits into the external account to confirm it is yours. Once you receive these deposits, return to the “Manage External Payees” screen in online or mobile banking and click "confirm."

Click confirm to enter your small deposit amounts

5. Enter the amounts of the two small deposits when prompted to confirm your account.

Enter the amounts of your small deposits here

6. This external account is now linked and will display as an available option for future transfers.

 

Transferring money from an external account

To transfer money in online banking or the mobile app from your account at another bank or credit union to your Solarity account:

1. Click on “Transfers and Payments” in the menu

2. Select “An External Account” under “Where is the money coming from?”

Transfer money from external account

3. Choose which Solarity account you would like the money to be sent to in the “Where is the money going?” field.

Transfer from an external account to Solarity

4. Enter the amount you want to transfer and select when you would like the transfer to be made (either right away, once on a scheduled date or reoccurring).

5. Consider including a brief note in the “Memo” field describing the reason for the transfer for future reference.

Make a transfer screen – transfer now

6. Click the “Transfer Now” button. For your security, a confirmation email containing a one-time PIN will be delivered to the email address linked to your Solarity account. Enter the PIN in the field provided to complete the transaction.

Make a transfer screen – enter PIN code

Note: the cutoff time for external transfers is 4 p.m. Monday – Friday. Please allow one to three business days for transfers to be completed. Transfers that fall on a weekend or holiday will be processed the following business day.

 

Transferring money to an external account

To transfer money in online banking or the mobile app from Solarity to your account at another bank or credit union:

1. Click on “Transfers and Payments” in the menu

2. Choose which account you would like the money to be sent from by selecting it under the “Where is the money coming from?” field.

Make a transfer screen – where is the money coming from

3. Select “An External Account” under “Where is the money going?”

Make a transfer screen – where is the money going

4. Follow steps 4-6 above to complete your external transfer.

Related articles

thumbnailfor A person working on a laptop is shown receiving a notification on their phone

How to set up alerts in online and mobile banking

Alerts are useful for monitoring your account activity in real time. You can get notified immediately when your balance changes or if there is unusual activity on your ac...

thumbnailfor User depositing check through her phone thumbnail

Are mobile deposits safe?

Mobile banking allows you to safely bank on your time from anywhere!

thumbnailfor Website-direct-deposit_thumbnail

How to find your direct deposit information

Direct deposit is a great way to get paid faster! And setting it up is easy once you have two key pieces of information. We show you where to find all the info you need.

What's your Solarity story?

We're on a mission to tell the stories of our members and how they are living their best lives. Do you have a Solarity story to share?