You may receive Visa® Fraud Alerts via email or text message asking you to confirm the legitimacy of a transaction. You can contact our fraud monitoring service 24 hours a day, 7 days a week at 855.219.8063 or you can contact Solarity directly at 800.347.9222. Please remember Solarity will never ask you to disclose your PIN, expiration date or CVV number.
Messaging frequency depends on account activity. For more information, text HELP to 23618. To cancel fraud text messaging services at any time reply STOP to any alert from your mobile device. Message and data rates may apply.
For Fraud Alerts support, call Solarity at 800.347.9222. By giving us your mobile number, you agree that Fraud Alerts text messaging is authorized to notify you of suspected incidents of financial or identity fraud.
- HELP instructions: Text HELP to 23618 for help or call 800.347.9222.
- STOP instructions: Text STOP to 23618 to cancel.
Release of Liability: Alerts sent via SMS may not be delivered to you if your phone is not in the range of a transmission site or if sufficient network capacity is not available at a particular time. Even within coverage, factors beyond the control of wireless carriers may interfere with the message delivery for which the carrier is not responsible. Carriers do not guarantee that alerts will be delivered.