How can we help you today?

Whether you prefer to contact us by phone, at a branch or virtually through video conferencing, we are here to help. We look forward to assisting you.

  • Member Contact Center: 800.347.9222
  • Home Loan Guides: 888.626.1799
To reach us using a Telecommunications Relay Service (TRS), dial 711 on your phone. You will be automatically connected to an operator. The TRS operator can connect you with Solarity toll-free at 800.347.9222.

Already a member? You can also send us a secure message in online banking or the Solarity CU Mobile Banking app.

Member Contact Center business hours


Monday - Thursday

8 a.m. to 5:30 p.m.

Friday

8 a.m. to 6 p.m.

Saturday

9 a.m. to 1 p.m.

 

Please note: Branch hours may differ. Visit our Locations page for specific branch hours and details.

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Solarity branch lobby

Other ways to connect with us

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32,000+ ATMs

Enjoy nationwide, surcharge-free access to your money with the MoneyPass Network.

Find an ATM
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Come say hi

Stop by a branch to say hello and get to know your local Branch Experience Guides.

Find a branch
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Mailing address

Drop us a line at: P.O. Box 2922, Yakima, WA 98907‑2922

Frequently asked questions

Click on the “Open an Account” button.

Once you’ve selected the type of account you’d like to open, the application will walk you through what's needed to complete the process.

If you need assistance, call us at 800.347.9222. We'll be happy to help.

Solarity does not participate in shared branching. However, we do belong to the network of Money Pass ATMs. This partnership allows our members to withdraw cash from any Money Pass ATM without having to pay a fee.

No. Your county assessed value is not the true value of the home. The tax assessed value is an estimate used by the county to calculate property taxes based on your levy rate.

A minimum of $200.00 is available immediately.

Within Bill Pay, you’ll have the option to set up a one-time payment, or recurring payments. Log in to online banking and follow the steps below to set up the payment you choose.

Make a one-time payment

  • Find your payee on the payments dashboard
  • Enter the payment amount and date
  • Click Submit all payments

Set up a recurring payment

  • Find your payee on the payments dashboard
  • Select Make it recurring
  • On the next screen, choose the pay from accountpayment datefrequency, and first payment date
  • Click Submit

Log In

Follow the steps below to order new checks.

If you are enrolled in  online banking, you can order new checks by clicking Order Checks under the Accounts tab.

If you are not enrolled in online banking, you can order new checks directly from the Harland Clarke website. You will need your account numberrouting number, and zip code.

If you do not have internet access or have recently changed your address, give us a call at 800.347.9222 and we would be happy to assist.

Our routing number is 325183738. Additionally, you can find the routing number followed by your full 14-digit account number on the bottom of your checks. If you do not have checks and need to know your account number, give us a call at 800.347.9222.

To report a card lost or stolen, please call our toll free number 800.347.9222. You will be prompted to select "report my card lost or stolen" from the menu options.

If you're not sure if your card has been lost or stolen, and would like to turn it off temporarily, you may do so using the card controls option in the mobile app.

Download our mobile app.

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