When you open an account at Solarity, you are given a member number. It is typically a 6-digit number, and it may contain a preceding ā€˜sā€™. Always omit the ā€˜sā€™ and use numeric characters only when making your Solarity loan payment. Your Solarity account number may look something like this: 0000123456-01. Do not enter the preceding zeros or the last two digits.

Below is an example of the correct formatting when entering your account number.

 

Online payment account number formatting screenshot