If you’re unsure of your username click here and select ‘I forgot my Username.’ to retrieve it.
You will be prompted to enter your Social Security number, your member account number, and answer one of your security questions. An email with your username will be sent to the email address on file for your account.

If you’re unsure of your SSN, account number, or answer to your security question, chat with us, or call us at 800.347.9222 and we would be more than happy to assist.