How do I add Capital One 360 (formerly ING Direct)? My information is not being accepted on Budget Builder.
Due to changes on Capital One 360’s website, we now use an access code to bring in your accounts rather than your regular PIN. To create an access code, please follow these instructions:
- Sign into home.capitalone360.com with your Customer Number/Saver ID and PIN.
- Click the “My Info” tab.
- Navigate to the “Access Code” option under Preferences.
- On the next page, click the “Create Access Code” button.
This code will need to be used in place of your usual PIN while adding your account to the Dashboard. If you still experience difficulty getting your accounts added after following these steps, please contact support.